Privacy Policy
This Privacy Policy outlines how FanLink collects, uses, and protects your personal information when you visit our Website.
The following information identifies the company that owns and manages the Website
| Company Name | FANLINK PTE. LTD. |
|---|---|
| Unique Entity Number (UEN) | 201828886D |
| Address | 20 Collyer Quay, #23-01, Singapore 049319 |
| Website | (Insert URL) |
1. What Information Do We Collect?
Our Website collects only the minimum personal data necessary to provide a secure and informative user experience. We collect two types of information:
1.1. What Information Do You Provide Voluntarily?
When you fill out our contact form or communicate with us, you may provide the following personal information:
| Information Type | Description |
|---|---|
| Name | Your full name |
| Email Address | Your email address |
| Company Name | (Optional) Name of your organization |
| Message/Inquiry | The message or request you submit |
This data is used only to respond to your inquiries or requests. We do not retain it beyond the time necessary to provide a response unless required for legal or administrative reasons.
1.2. What Information is Collected Automatically?
When you visit our Website, certain technical details are automatically collected to ensure the website functions properly and securely. This may include:
| Information Type | Description |
|---|---|
| Device or Browser Details | Basic details such as your device type and browser version |
| Usage Data | General information like visit time and pages viewed |
| Network Information | Data used to detect errors or possible misuse |
This information is anonymized and aggregated whenever possible, and is used solely for monitoring performance and ensuring security.
2. How Do We Use Your Information?
We use the limited data we collect exclusively to enhance your interaction with our website and maintain its technical performance. Specifically, we use your data for:
| Purpose | Description |
|---|---|
| Responding to Inquiries | To answer messages submitted through our contact form |
| Website Monitoring & Improvement | To monitor and improve website performance and security |
| Analytics | To analyze website traffic using tools like Google Analytics |
| Fraud Prevention | To detect and prevent malicious activity |
We do not use your data for advertising, profiling, or behavioral tracking, and we do not sell or rent your data to third parties.
3. How Do We Use Cookies and Tracking Technologies?
We use cookies and similar technologies to enhance your browsing experience and ensure the website functions correctly. Since our website does not require login or behavioral tracking, we only use analytics cookies to collect aggregate data for performance monitoring and traffic analysis.
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | These cookies are crucial for the website to function and enable basic features like page navigation and secure access. |
| Analytics Cookies | Used for understanding user interactions (e.g., page views, bounce rates) |
3.1. List of Cookies We Use
Below is the list of cookies used on our Website
| Cookie Name | Description | Purpose | Expiration |
|---|---|---|---|
| _ga | Google Analytics cookie used to distinguish users | User identification and session tracking | 2 years |
| _gid | Google Analytics cookie to distinguish users | User identification for session tracking | 24 hours |
| _gat | Google Analytics cookie to throttle request rate | Limits data collection during high traffic periods | 1 minute |
You may opt out of non-essential cookies by adjusting your browser settings or using built-in cookie consent tools (if available). Disabling cookies may affect certain features of our Website
4. Do We Use Third-Party Services?
Yes, we use third-party services to enhance and monitor our Website
| Third-Party Service | Purpose |
|---|---|
| Analytics Providers | Help us analyze user interactions in aggregate |
| Web Hosting or CDN | Ensure optimal website uptime, speed, and security |
These providers may process anonymized or technical data on our behalf, but they are not allowed to use your personal information for their own purposes.
5. How Do We Protect Your Data?
We take data security seriously and have implemented appropriate technical and organizational measures to protect the data collected through our Website
| Security Measure | Description |
|---|---|
| Secure Server Hosting | Hosting the website on secure servers |
| HTTPS Encryption | Using encryption to secure data transmission |
| Firewall & DDoS Protection | Ensuring website protection from attacks |
| Limited Access to Data | Restricting access to submitted forms and logs |
Despite these efforts, no transmission method or data storage system is completely secure. We encourage you to exercise caution when submitting personal information through web forms.
6. How Long Do We Retain Your Data?
We only retain the data you submit through the contact form for as long as necessary to respond to your request. The data will be retained unless:
| Retention Reason | Description |
|---|---|
| Legal or Regulatory Compliance | If required for compliance with laws or regulations |
| Business Record | If the inquiry leads to an ongoing business relationship |
Web analytics and traffic data are anonymized and stored based on the policies of third-party providers.
7. What Are Your Rights and Choices?
Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include:
| Right | Description |
|---|---|
| Access to Information | You can request access to the personal information we hold about you |
| Correction or Deletion | You can correct inaccuracies or request deletion of your data |
| Restriction or Objection | You can object to or restrict the processing of your data |
| Withdraw Consent | You can withdraw consent if we process your data based on consent |
| Complaint | You can lodge a complaint with a data protection authority |
To exercise any of these rights, please contact us directly at: hello@fanlink.io. We will respond promptly in accordance with applicable data protection laws.
8. Can FanLink change this policy?
Yes, we reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and the updated version will be effective immediately upon publication.
We encourage you to review this policy periodically to stay informed about how we are protecting your information. If we make significant changes to how we collect, use, or protect your data, we will notify you by email or through a prominent notice on our Website.
Your continued use of our Website following any such changes constitutes your acceptance of the new terms.
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